Privacy Policy

This policy explains what information Synq Logic ("we", "us") collects when you visit synqlogic.com, chat with our website assistant, or call our phone line, and how we use it. We built this page in plain English on purpose.

What we collect

• Website chat. If you use the chat widget, we process the messages you send so our AI assistant can reply, along with a randomly generated session ID that lets it remember the conversation while you're on the page. We do not ask the chat for your name, email, or phone number.
• Phone calls. Our AI receptionist ((630) 581-1550) may record and transcribe calls so it can understand and respond to you, and so our team can review how it's performing. We say this at the start of the call.
• Booking a strategy call. If you book a call, whether by voice or by contacting us directly, we collect your name, email, phone number, and, for voice bookings, your company website, so our team can reach you.
• Automatic data. Like most websites, our hosting provider logs standard technical information (such as IP address and browser type) for security and performance.

How we use it

We use this information to answer your questions, run our AI chat and phone assistants, schedule and follow up on strategy calls, and keep our systems secure. We do not sell your information, and we do not use it to show you ads.

Who we share it with

We use a small number of service providers to run these systems on our behalf, and your information passes through them only as needed to provide the service:

• AI providers (such as Google, OpenAI, or Groq) that generate chat and voice replies.
• Our voice platform, which powers the phone assistant and records calls.
• Calendly, which manages scheduling for strategy calls.
• Vercel, which hosts this website and provides anonymous, aggregate visit analytics.

We don't control these providers' own systems beyond how we configure them, and each has its own privacy practices.

Cookies and browser storage

This site doesn't use tracking or advertising cookies. Our analytics are anonymous and don't identify individual visitors. The chat widget keeps its session ID only in memory for your current visit; it isn't saved to your device and disappears when you refresh the page.

How long we keep it

We keep booking details and call records for as long as reasonably needed to provide our services and meet our own record-keeping needs, and delete or anonymize them afterward.

Your choices

You can ask us what information we hold about you, or ask us to delete it, by emailing team@synqlogic.com. If you'd rather not have a call recorded, let our team know, or reach us by email instead.

Changes to this policy

We may update this page as our tools or practices change. We'll update the date at the top when we do.

Contact us

Questions about this policy? Email team@synqlogic.com or call (630) 581-1550.